Admission / before coming into hospital

All questions

• What do I need to bring with me to hospital?

  You'll come to us as either as an outpatient, inpatient or day case patient and what you will need to bring will depend on this.

  When coming into hospital you should bring:

  • Shoes and flat slippers with a secure back
  • Nightwear/dressing gown if staying overnight
  • Toiletries (toothbrush, brush/comb, shaving kit etc) - if you're staying overnight
  • Aids that you use (such as walking stick, hearing aid, glasses etc)
  • Tablets or medicines you take - these should be in original packaging
  • Phones, electronic equipment, books or puzzles to help pass the time

  You must also bring contact details for your next of kin.

  To learn more about what to bring with you when coming into hospital, visit our patient information page.

• Can I have visitors on the ward?

  Please check the hospital website homepage to see if local visiting restrictions apply due to local increases in COVID-19 cases. In some circumstances you may be required to undertake a lateral flow test. Test kits should be sourced from GOV.UK

• What is MySpire?

  MySpire is an online account that allows you to:

  • Securely manage your personal details
  • View and manage your appointments
  • View and complete your pre-operative health questionnaire

  MySpire is available to all Spire Healthcare patients whether you’re insured, paying for your own treatment or an NHS patient.

• What do I need to do before the pre-operative assessment?

  Prior to the pre-operative assessment, you will be asked to complete a health questionnaire. You will first need to create a login to MySpire, an online portal which will allow you to securely share your information with us. We will send you an email with instructions on how to do this. The health questionnaire can be completed on an iPad or a computer using Chrome or Edge Browser only. It should take approximately 30 minutes to complete. It is important that you are very precise with your answers. You are able to save the questionnaire at any time and come back to it at a convenient time to suit you.

  Prior to completing the questionnaire, please have the following available:

  • A printed copy of your current medicine prescription or the tablets you are taking, including their strength and how often you take them
  • Your medical history and dates of previous surgery

  Complete the health questionnaire within 48 hours, if possible. This will help us to schedule your pre-operative assessment at the earliest opportunity and prevent any delays to your care.

  If you need any support or are unable to complete the health questionnaire for any reason, contact the pre–operative assessment department at your Spire hospital. They will be happy to assist.

• How can I complete my health questionnaire online?

  To complete or review your health questionnaire:

  • Log into your MySpire account using the link you were provided
  • If clicking on the login link doesn’t work, copy and paste this link into your browser
  • Review your health questionnaire which will be pre-populated with information that you provided for your last admission
  • If any of the information has changed, please amend your questionnaire
  • If you need any support to review the questionnaire, contact the hospital by calling the phone number on your appointment letter
• How long do I need to fast for before my procedure?

  Please refer to your admission letter, which will tell you if and when you need to stop eating and drinking before your treatment. If you have any questions, contact the pre assessment team at your chosen Spire hospital.

• Are your hospitals safe?

  Spire was the first private healthcare company in the UK to publish its clinical performance and patient reports on our website, providing critical information across key patient concerns. Read our latest quality account report.

• What if my health needs change when I'm in hospital?

  Spire is dedicated to looking after you for your care and treatment, and will therefore carefully assess you to ensure that we can provide the level of care that you need.

  In the unlikely event that your health needs change and are more than anticipated, we may arrange to transfer your care to another hospital, usually the NHS. We would only transfer your care if this was absolutely necessary for your wellbeing and care requirements.