Making a referral guide
We are dedicated to supporting our community and local primary care professionals. We aim to make the referral process as quick and easy as possible.
How to make a referral
Our Primary Care Liaison team will work closely with you, to help provide the highest level of service. Our Purpose is to make a positive difference to people’s lives through outstanding personalised care.
There are a number of ways to refer your private patients to Spire Hartswood Hospital:
- Online – via Spire Connect
- Fax
- Telephone
Online referrals
Spire Connect
Spire Connect is the quickest way to make a referral. The patient e-referral portal offers a fast, easy and fully secure way for GPs, practice staff and healthcare professionals to refer patients to Spire hospitals. As well as making secure online referrals for a broad range of treatments and tests and scans, you can also:
- Receive email confirmations – once your referral is submitted and processed
- Access sent referral information – at any time
- Find direct up to date contact information
- Save time and paper – it’s environmentally friendly
Fax and telephone referrals
Fax
You can also refer your private patients to us via fax, by:
Downloading the outpatient referral form and faxing it to 01277 214213
Downloading the imagining referral form and faxing it to 01277 234 644
Telephone
Alternatively, you can refer your private patients to us by telephone. For more information call us on:
- Insured patients – 01277 266 766
- Self-pay – 01277 266 761
Private insured patients
- Patients need a referral letter from their GP. This can be sent via Spire Connect or faxed to 01277 214213, or the patient can take it to their first appointment
- Patients will need to contact their medical insurance provider to check the treatment is covered and get an authorisation code
- Patients should then contact the hospital appointments team on 01277 266 766 for an appointment
Self-funding patients
- Patients should attain a referral letter from their GP (if required)
- Patients to contact the self-funding enquiry line on 01277 266 761 or email info@spirehartswood.com for an appointment
- Patients can take their referral letter with them to the appointment
- We provide a fixed price quote for treatment for self-funding patients prior to their treatment. Please note if any diagnostic investigations or tests are required before treatment the patient will incur additional costs
- We will keep you informed of your patient’s progress
NHS referrals
Referrals for NHS patients must be sent through the online e-referral service (formerly choose and book) by visiting www.ebs.ncrs.nhs.uk. This is the best practice for us to receive NHS referrals, as patients will receive appointments in a timely manner.
Please note, not all our services are available on the NHS. For more information contact our NHS team on 01277 266728.