Spire Manchester Hospital maintains its 'Outstanding' CQC rating

Spire Manchester Hospital has again maintained its ‘Outstanding’ rating, following an inspection by the Care Quality Commission (CQC).

• Staff and leadership praised for well-led surgical services
• Hospital is helping to ease pressure on NHS waiting lists

The CQC carried out an unannounced inspection of surgical services offered at Spire Manchester in August. In its report published today, they rated the services ‘Outstanding’ overall, and for being well-led, and ‘Good’ for being safe.

In the report, CQC singled out for praise some of the hospital’s safety initiatives, including the presence of a surgical safety guardian in the operating theatres to drive the highest safety standards. Hospital colleagues were also praised for working with patients and the community to effectively plan and manage services.

Other areas that received positive feedback from the inspectors were the hospital’s improvement projects to improve the quality of patient care; positive patient feedback about the way colleagues treated them; and a special educational video to support patients undergoing joint replacements.

Lesley Lock, Hospital Director at Spire Manchester Hospital, said: “Maintaining an ‘Outstanding’ rating from England’s independent health regulator demonstrates Spire Manchester’s commitment to delivering incredibly high standards of care to people seeking treatments.

“This rating is a true team effort. I know my colleagues will be delighted with the national recognition of continuing to make a positive difference to people’s lives through outstanding personalised care.”

Justin Ash, Chief Executive at Spire Healthcare, commented: “I want to thank and congratulate all my colleagues at Spire Manchester who, as I am, should be incredibly proud of this CQC rating. This demonstrates how we are genuinely putting people first and at the heart of everything we do.

 “We are incredibly proud that 98% of Spire Healthcare’s inspected hospitals and clinics rated ‘Good,’ ‘Outstanding’ or the equivalent by health inspectors in England, Wales and Scotland.”

During the pandemic, the hospital provided care to over 6,400 NHS patients who needed treatment for cancer and other critical conditions, as well as hosting Manchester University NHS Foundation Trust’s cystic fibrosis service. It is now helping local NHS trusts in addressing waiting lists in the area.

The £65 million purpose-built Spire Manchester Hospital, which opened in January 2017, employs 744 people and is based in Didsbury. The hospital has 37 inpatient rooms, a dedicated six bedded paediatric suite, 27 day case rooms, a hydrotherapy pool and five critical care beds.

The hospital provides surgery, medical care, critical care, services for children and young people, outpatients and diagnostic imaging. The inpatient treatment includes orthopaedics, ear, nose and throat, endoscopy, general surgery, urology, gynaecology, cardiology and cosmetic surgery.