Tell us what you think
We welcome your views on our website and invite you to take part in a brief survey when you've finished your visit.
Your response will help us improve the site and the experience we offer to visitors.
Booking with Spire is simple
Whether you’re paying for yourself, using private medical insurance or are an NHS patient, accessing our hospitals is really easy.
Customer Services Team
To book a consultation or for pricing details please call our Customer Services Team on 01625 505412 or email info@spireregency.com and we will be glad to answer any of your questions or queries.
Accessible to everyone
When it comes to your health, you expect the very best and we believe our expert services team should be available to everyone.
We're committed to providing the highest quality of service care for to our all of our patients – whether insured, paying for themselves or referred from the NHS.
Before seeing my GP, I would like advice on seeing a specialist privately.
If you don’t have insurance, our customer services team would be happy to discuss your needs and let you know whether a GP referral is required to see one of our specialists. Please call on 01625 505406.
If you have health insurance - simply call the insurance team on 01625 505494. They will discuss your needs and the next steps to arranging a consultation with us.
I know the type or name of the specialist I want to see. How do I book?
If you don’t have insurance, check out our treatment page information or call us on 01625 505412 to obtain a price and to book an appointment with your chosen specialist. Our advisors will also discuss if you’ll need to get a GP referral.
If you have health insurance, call 01625 505494 to find out about consultant appointment availability. You will need to contact your insurer to confirm whether you are covered for your consultation and whether you need a GP referral. If so, visit your GP and ask to be referred to a specialist at Spire Regency.
I’d like an opinion on the most appropriate specialist to see for my symptoms.
If you don’t have insurance, we might be able to offer you a private GP appointment to discuss your symptoms. Call our customer services advisor for more information on 01625 505412. Alternatively you can visit your usual GP and ask for them to give you advice and then call us to make an appointment. Your GP may give you a referral letter or may send it direct to us.
If you have health insurance, Spire Regency may be able to offer you a private GP appointment to discuss your symptoms. Or you can visit your usual GP and ask for their referral advice and then call us to make an appointment on 01625 505494. Your GP may give you a referral letter or may send it direct to your local Spire hospital.
I don't have time to see my NHS GP, but I know the type or name of the specialist I want to see.
If you have insurance, in most cases your insurer will require you to have a GP referral before you can see a specialist privately. However Spire Regency hospital may be able to offer you a private GP appointment to discuss your symptoms.
If you don’t have insurance, we might be able to offer you a private GP appointment to discuss your symptoms, or offer you an appointment with the consultant of your choice without a referral. Call one of our customer service advisors on 01625 505412 for more information.
I've seen my GP and received a referral to a specialist. How do I do this privately?
If you have insurance, call us on 01625 505494 to book an appointment with the same consultant or another specialist with similar expertise.
You should contact your insurer to confirm whether you are covered for the consultation and any subsequent treatment. If your GP referral letter is addressed to a different consultant, you may need to request an updated letter.
For self pay appointments, call us on 01625 505412 to book an appointment with one of our consultants. If your GP referral letter is addressed to a different consultant, you may need to request an updated letter.
I have already seen a specialist on the NHS but want to continue my treatment privately.
If you don’t have insurance, call us on 01625 505412 to obtain a price for your treatment and to find out how we can help you to transfer from NHS to private care. You may need a new referral or you may simply be able to transfer under the same consultant.
If you have insurance, call us on 01625 505494 to find out how we can help you to transfer from NHS to private care. You may need a new referral or you may simply be able to transfer under the same consultant. You should also confirm with your insurer that you are covered for the treatment.
A physiotherapist, osteopath, optician or audiologist has suggested that I see a specialist.
If you don’t have insurance, call us on 01625 505412 to book an appointment with one of our consultants. We can also confirm whether you will need a referral letter from the health practitioner you saw.
If you have insurance, call 01625 505494 to book an appointment with one of our consultants. To claim on your insurance, you may need a referral letter from the health practitioner you saw, or from your GP.
CMA compliance
We are required to set out specific information about our relationship with consultants, including key charges made by Spire Healthcare and any financial interests in Spire held by referring clinicians.
Find out more
*Read Spire’s terms and conditions for full details of what’s included and excluded in your fixed price when paying for yourself. Omni Capital Retail Finance Ltd, 10 Norwich Street, London, EC4A 1BD.