“Caring and professional staff, from reception to ward. Also courteous phone calls, to arrange appointments. A clean and comfortable environment, as a patient you feel safe and confident in the procedures.”
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What our patients have to say
“Caring and professional staff, from reception to ward. Also courteous phone calls, to arrange appointments. A clean and comfortable environment, as a patient you feel safe and confident in the procedures.”
“The paperwork Steven gave me was amazing and my leg and foot is feeling more stable. I am doing all of the exercises we talked about, the information given to me was all that I needed! Thank you to Mr Kershaw for being so professional and detailed and to Steven for his patience, they have helped me to change my life around.”
“Staff were very caring, very helpful, reassuring, make you feel at ease, knowledgeable. The care was excellent. The room was excellent. If you need to be in hospital this is the best place to be in.”
“Excellent care, well-staffed, well organized, nothing is too much trouble, always someone to help and reassure, good food, beautifully presented. Can't fault the staff or facilities.”
“This was my second visit to the Spire Regency. On the first occasion I was overwhelmed at how kind, thoughtful and caring the staff were. I had already told friends what a reassuring atmosphere greeted me on arrival and throughout the day, staff keeping me well informed as to length of time before my operation. On returning for a further procedure, I found it to be just the same. As a patient it is always a worrying experience so I felt reassured that I was being well looked after. On this occasion Mr Khan visited after the procedure to discuss (the) outcome and I found this reassuring - so my thanks to him for this. How nice to have a menu to choose from when on a limited diet and for a staff member to check that all was as requested.”
“All staff, from the receptionist and nurses, to the lady serving the post operation meal were very friendly and helpful. Hospital was very clean and modern. The whole process from the referral to the operation was very fast.”
“On arrival, the extremely friendly staff made me feel very welcome which put me at ease prior to my treatment. The hospital was exceptionally clean in all areas. My operation was carried out in a professional manner at all times with exceptional care and information given at each stage. My comments cover all areas of staffing from reception, nursing staff, porters, catering and obviously the consultant Mr Waseem who's mannerism was very impressive, with a good sense of humour.”
“I cannot fault the treatment I received from everyone involved at the Spire Regency. The care of the nurses and auxiliary staff was exemplary. Mr Mahmud is first class, my new hip is working well thanks to his expertise and the excellent follow-up physio sessions.”
“I had a full knee replacement in December 2018. The treatment, my stay in hospital, and my physiotherapy were all excellent. I was treated with courtesy throughout. I would have no hesitation in having my other knee replaced.”
“I cannot fault the treatment I received from everyone involved at the Spire. The care of the nurses and auxiliary staff was exemplary. Mr Mahmud is first class, my new hip is working well thanks to his expertise, and the excellent follow up physio sessions.”